Miller Research Privacy Notice

This policy explains how Miller Research collects, stores, and uses information about individuals and organisations. By using our website, you consent to the collection and use of your personal data in the manner set out in this policy.

Definitions

  • Non-personal data: Electronic data that does not contain any information that can be used to identify a natural person.

  • Personal information: Any information relating to an identified or identifiable natural person (‘data subject’). An identifiable natural person can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, or other specific attributes.

  • General usage data: Information collected regarding how users interact with our website, including frequency of use, session duration, and user actions.

What do we collect and how?

We may collect basic, non-personal data such as browser type or pages visited to monitor site usage and improve performance. This may include:

  • IP address
  • Browser type
  • Page interactions
  • Visit duration.

If you complete our enquiry form, we collect the personal data you provide, such as your name and email address. This information is used solely to respond to your query and is not shared externally. If you contact us about job opportunities, we may collect information such as your name, email address, and any other details you provide. This information will only be used to manage your application and will not be shared externally.

What is the legal basis for processing your data?

We process your personal data under the following lawful bases:

  • Consent: For optional cookies and direct marketing (see below).
  • Legitimate interests: To analyse website usage and improve functionality.
  • Contractual necessity: To respond to enquiries and process job applications (data retained for 12 months unless legally required longer).
  • Legal obligations: To comply with applicable law and retention guidance.

Why we would communicate with you

We may contact you by email, phone, SMS, or post for the following purposes:

  • To respond to your enquiry
  • To provide updates you have requested or subscribed to (e.g., the Miller Research Newsletter)
  • To invite you to participate in relevant surveys or research
  • To meet legal or contractual obligations.

How do we store, use, share, and disclose your information?

We have strict data handling and retention protocols. Data is retained only as long as necessary for the purposes outlined or as required by law.

Our website is powered by WordPress and hosted by 20i, a UK-based hosting provider. As part of providing secure and reliable hosting services, 20i may process limited technical data such as IP addresses and browser information. This data is used solely to maintain website performance, security, and functionality.

Other websites

This policy does not apply to third-party websites linked from our site. We encourage users to review the privacy policies of external websites separately.

Your rights

Under UK GDPR, you have the right to:

  • Be informed about how your data is used
  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or suppress processing
  • Data portability
  • Object to data processing

Miller Research (UK) Ltd is the data controller for GDPR purposes. To exercise your rights, contact:

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

How do we use cookies?

Cookies are small text files stored in your browser to help websites function properly and improve user experience.

Our website uses only essential cookies that are required for core functionality — such as page navigation and security. These cookies do not collect personal data and cannot be disabled through our website.

We do not currently use analytics, marketing, or social media tracking cookies.

If this changes in the future, we will update this notice and provide a cookie banner giving you options to accept or decline non-essential cookies.

Third-Party Cookies


Our website does not currently use third-party cookies (such as analytics or advertising trackers).

If this changes in the future, we will update this policy and provide tools for managing your preferences.

You can still manage cookies at any time by adjusting your browser settings to block or delete cookies.

Changes and updates to this policy

​We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, these will be reflected in future updates.

We will note the last review date so that you are aware of the latest updates on the information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

​Last reviewed: July 2025

Next review date: July 2026